The map below depicts the most recent cities in the United States where Verizon Wireless users have reported problems and outages. If you are experiencing problems with Verizon Wireless, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Verizon Wireless users affected:
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Verizon Wireless is a telecommunications company which offers mobile telephony products and wireless services. It is a wholly owned subsidiary of Verizon Communications. It is the second largest wireless telecommunications provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Poughkeepsie, NY | 181 |
| Charlotte, NC | 124 |
| New York City, NY | 117 |
| Washington, D.C., DC | 100 |
| Philadelphia, PA | 97 |
| Brooklyn, NY | 93 |
| Chicago, IL | 90 |
| Atlanta, GA | 80 |
| Phoenix, AZ | 76 |
| Seattle, WA | 76 |
| Houston, TX | 67 |
| Los Angeles, CA | 55 |
| Pittsburgh, PA | 48 |
| Newport, RI | 46 |
| Dallas, TX | 44 |
| Denver, CO | 42 |
| Minneapolis, MN | 41 |
| Cleveland, OH | 36 |
| Boston, MA | 34 |
| Austin, TX | 31 |
| Savannah, GA | 28 |
| Blue Ridge, GA | 27 |
| Baltimore, MD | 24 |
| Queens, NY | 24 |
| Raleigh, NC | 22 |
| Buffalo, NY | 22 |
| Ashburn, VA | 21 |
| Columbus, OH | 20 |
| Indianapolis, IN | 19 |
| Newark, NJ | 19 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Wireless Issues Reports
Latest outage, problems and issue reports in social media:
Brian G (@supertesla19) reported @NevilleRay @TMobile @Verizon I’ve tried T-Mobile switched to AT&T and it was pretty good until I moved to my new house which had no service. Been with Verizon for 3 years and they are by far the best IMO.
- Carol Chung (@c9chung) reported
@VerizonSupport @VZWSupport The hubs accidentally paid off the rest of his device when he still had 12m of credit left (~$400). Called cust. serv. & they said they can only credit back 3m. Isn't that a bit greedy?! Can someone please help?
- Lee Rosenbaum (@CultureGrrl) reported
@VerizonSupport It was supposed to have been resolved by 9 pm last night. I reported the problem last Monday. Please expedite! This was the 3rd time I lost landline phone service this month! Customer Disservice.
- Adam Cast (@Sagittarius3020) reported
@MoormanPercy their were trying to push to make me wear a mask at this place here and the state I live I can't go into a government building without wearing a mask is discrimination and when I report to DOJ fake rights they did nothing they close the case, Verizon also refusing service.
- broisback32 (@broisback32) reported
Internet Carriers: How do we get more ads without getting in trouble?Verizon in the Macy’s Thanksgiving Parade: Hold my Beer...
- ScurvyDave (@ScrvyDavesCrsde) reported
@TehKluma @VZWSupport Verizon is a trash company and I'm glad i got rid of them a long time ago. I use cricket. Me and the gf each have a line with unlimited everything for $90 a month. Verizon can suck it, they're the worst.
- Laura De Sommar (@LauraDeSommar) reported
Doesn’t work. I’m sure the many kind people that answer thousands of Verizon CS DMs are doing what they’re told but it’s not enough. Every single time it’s starting from scratch. “Hi how may I help you? IMEI, oh we don’t have you, log in please (I can’t) then call us (I can’t)(3)
- Jerry (@jerrybain82) reported
@VZWSupport Why don't you offer the same deals to existing customers as you offer to entice new customers? I fully understand trying to grow your business but it makes a loyal customer feel like you take my business for granted.
- khri$ (@khristhedon) reported
Damn @VerizonSupport after 5/6 of business. I ask of one thing and it’s mission impossible child let me go pay off these phone and cancel they service.
- jts72📷 (@JTS72) reported
@VZWSupport No help at all if your phone in a family plan and your isnt the main phone. Your app use to have it for each line. Bring it back
- Paul Douglas Hale and Mom Mary Greer (@HaleForTheChief) reported
@SIMPLEMobile Biggest piece of junk I've ever owned Verizon bought out simple Mobile from T-Mobile nothing has changed I wish I'd never heard of the company
- PROTECT OUR CONSTITUTION (@Tikka300mag) reported
@VerizonBusiness Been with Verizon for 12 years, never missed a payment.Verizon offers major discounts to new customers while loyal customers get nothing. They seriously have it all backwards.
- khri$ (@khristhedon) reported
Damn @VerizonSupport after 5/6 years of business. I ask of one thing and it’s mission impossible child let me go pay off these phone and cancel they service.
- C. John Schoonejongen (@JSchoonejongen) reported
@VZWSupport The problem is that now you can only suspend for “vacation or other” ONCE every 12 months. This does me no good. I’m sure there’s another option, though, if I’m willing to pay extra for it
- Miss Me (@LadyLoriL) reported
@Ask_Spectrum reps talk crazy when you owe money. Crazy how the bill was paid when service wasn't working and they take NO CREDIT FOR THEIR SERVICES NOT WORKING during the pandemic. They want to pay pennies for days even when service was out FOR MONTHS..@VERIZON
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